Refund Policy

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BOOKKEEPING SERVICES

Services rendered including bookkeeping, consulting, and training, are not refundable. All projects require a non-refundable retainer to begin and the balance is due once the project is complete or in accordance to secure shopping cart terms and contract. Should a client choose not to complete a project, the deposit is kept for work invested in research, client contact, and any other service provided during the time Parties worked together.

PHYSICAL PRODUCTS
 

RETURN & CANCELLATION POLICY
All of our items are custom and made to order, and given the size and nature of our business we cannot offer returns or exchanges. If you receive the wrong product or if your item is defective in any way, we will be happy to replace it for you. Please notify us within 15 days of receipt (please send with a photo) and we will send you the correct item(s), free of charge.
 

ORDER CHANGES
Due to the nature of our printing process, once your item begins fulfillment it cannot be changed.
 

TRACKING YOUR PACKAGE
A tracking number will be emailed to you so you can track your package's progress.
 

DIGITAL PRODUCTS

All sales of Digital Products are final. Due to the nature of digital products being immediately accessible upon purchasing, no refunds of any fees or other amounts paid in connection with the Digital Product will be allowed under any circumstances.